Returns Policy

At ZYLORENTH, we strive to ensure customer satisfaction with every purchase. If you are not entirely satisfied with your purchase, we are here to assist you with a straightforward and hassle-free return process.

Eligibility for Returns

• The item must be returned within 30 days of receipt.
• The item should be unused, in the same condition that you received it, and in its original packaging.
• You must provide the receipt or proof of purchase.

Non-returnable Items

Certain types of items are exempt from being returned, including perishable goods, custom products, and digital downloads. Please ensure to check the eligibility of your item before initiating a return.

Return Process

1. Contact our customer service team at [email protected] with your order details.
2. Once your return is approved, you will receive instructions on how to send your item back to us.
3. Upon receipt and inspection of the returned item, we will initiate a refund to your original method of payment, or offer store credit, if preferred.

Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our Returns Policy, please feel free to contact our customer service team at [email protected] or call us at (555) 678-1234.